We are committed to delivering your carefully curated selection of premium timepieces with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are meticulously inspected and securely packaged. Our logistics partners specialize in handling delicate accessories, guaranteeing safe transit from our warehouse to your doorstep. Whether you've chosen a statement piece for special occasions or an everyday essential, our team prioritizes both speed and precision in fulfillment.

Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. For most regions, expect delivery within 10-15 business days after dispatch. Seasonal peaks or unforeseen circumstances may occasionally extend timelines, in which case we'll proactively notify you via email. Rest assured, we continuously monitor shipments to optimize delivery efficiency without compromising the integrity of your purchase.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

No hidden fees—the total at checkout reflects your final cost. For expedited services, please contact [email protected] for custom arrangements.

Currently serving 30+ countries across North America, Europe, and select Asian markets. Full coverage includes the United States, Canada, UK, Germany, France, and Japan. Some remote locations or territories may require additional transit time or incur supplemental charges. Unfortunately, we cannot ship to embargoed regions or areas with strict import restrictions on luxury goods. During checkout, our system will verify your address for eligibility.

Within 24 hours of dispatch, you'll receive a confirmation email containing:

- Your unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery windows

For convenience, you may also monitor your order's progress by logging into your account dashboard. Should tracking information not update within 5 business days, our support team is ready to investigate.

While 98% of shipments arrive as scheduled, occasional delays may occur due to customs clearance or carrier disruptions. If your package exceeds the projected delivery window by 7+ business days, please contact us at [email protected] with your order number. We'll immediately coordinate with carriers to locate your shipment and provide resolution options, including reshipment or refund where applicable. Claims must be filed within 60 days of the original shipment date.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their local authorities. These charges vary by country and are determined by the declared value of your order. We cannot predict or reimburse these costs, nor can we underdeclare package values. For accurate estimates, consult your national customs office before ordering. Note that refusal to pay duties may result in parcel return or destruction, with non-refundable shipping costs.